Our medical practitioners are on hand to answer your questions. See below some of our most frequently asked questions.

Simple Questions? Complex Problems?

You’ve got questions, we’ve got answers.

You will need to self-isolate. For up to date advice on current Government guidance visit the COVID-19 page on the NHS website.

For all positive test results, we also have an obligation to report your results to Public Health England and the NHS to ensure they maintain accurate records and statistics on the spread of the virus.

If you have a positive test for coronavirus, your response will depend on the test that you’ve taken and your current symptoms. In all cases, you should continue adhering to current government guidance on coronavirus.

In the event that a PCR test for coronavirus returns a positive result, you do not need to seek medical attention unless your symptoms worsen. If they do worsen then you should refer to NHS 111 coronavirus service .

For up to date advice on current Government guidance visit the COVID-19 page on the NHS website.

The turnaround time for  both COVID-19 tests is 1-2 days upon reaching the laboratory. For clinic appointments, we offer both Same day and Next Day result service.

Your result will be sent via email on the same day it is received from the laboratory. Your result will contain further advice and guidance about your test.

covid-19 questions?

FAQ about Government Test-to-Release.

You need to wait five days from leaving a quarantine country before taking your sample for Test-to-Release.  In person Test-To-Release tests will be available Monday to Sunday.  You may leave your house to post your test or to travel directly to and from the testing site. You should follow safer travel guidance and avoid public transport if possible.

You can only end self-isolation once you’ve received a negative covid-19 test result. Until you receive your result, you need to self-isolate.